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Title
Text copied to clipboard!Utility Meter Technician
Description
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We are looking for a dedicated and skilled Utility Meter Technician to join our team. The ideal candidate will be responsible for the installation, maintenance, and repair of utility meters, including electric, gas, and water meters. This role requires a high level of technical expertise, attention to detail, and a commitment to safety. The Utility Meter Technician will work closely with other team members and departments to ensure that all meters are functioning correctly and efficiently. This position involves both fieldwork and office duties, including data entry and reporting. The successful candidate will have excellent problem-solving skills, the ability to work independently, and strong communication skills. This is a critical role that ensures the accurate measurement and billing of utility usage, which is essential for both the company and its customers. The Utility Meter Technician will also be responsible for troubleshooting and resolving any issues that arise with the meters, as well as providing excellent customer service to address any concerns or questions from customers. This role may require working in various weather conditions and at different times of the day, including evenings and weekends. The ideal candidate will have a background in electrical or mechanical engineering, experience with utility meters, and a strong understanding of safety protocols and regulations. This is an excellent opportunity for someone looking to advance their career in the utilities industry and make a significant impact on the company's operations.
Responsibilities
Text copied to clipboard!- Install, maintain, and repair utility meters (electric, gas, water).
- Conduct regular inspections and testing of meters to ensure accuracy.
- Troubleshoot and resolve issues with malfunctioning meters.
- Maintain accurate records of meter installations, maintenance, and repairs.
- Provide excellent customer service and address customer inquiries and concerns.
- Ensure compliance with safety protocols and regulations.
- Collaborate with other team members and departments to ensure efficient operations.
- Perform data entry and reporting related to meter activities.
- Work in various weather conditions and at different times of the day.
- Participate in training and development programs to stay updated on industry standards.
- Assist in the development and implementation of new procedures and technologies.
- Respond to emergency situations and provide timely solutions.
- Maintain inventory of tools and equipment required for meter work.
- Ensure proper disposal of old or damaged meters.
- Conduct site surveys and assessments for new meter installations.
- Provide technical support and guidance to junior technicians.
- Adhere to company policies and procedures.
- Participate in safety meetings and drills.
- Report any safety hazards or incidents to the supervisor.
- Stay informed about advancements in meter technology and industry trends.
Requirements
Text copied to clipboard!- High school diploma or equivalent; technical degree preferred.
- Minimum of 2 years of experience in utility meter installation and maintenance.
- Strong understanding of electrical and mechanical systems.
- Excellent problem-solving and troubleshooting skills.
- Ability to work independently and as part of a team.
- Strong communication and customer service skills.
- Proficiency in using hand and power tools.
- Knowledge of safety protocols and regulations.
- Ability to work in various weather conditions.
- Willingness to work evenings and weekends as needed.
- Valid driver's license and clean driving record.
- Ability to lift and carry heavy equipment.
- Attention to detail and accuracy in record-keeping.
- Basic computer skills, including data entry and reporting.
- Ability to read and interpret technical manuals and diagrams.
- Strong organizational and time management skills.
- Commitment to continuous learning and professional development.
- Ability to respond to emergency situations promptly.
- Experience with smart meter technology is a plus.
- Certification in electrical or mechanical engineering is a plus.
Potential interview questions
Text copied to clipboard!- Can you describe your experience with utility meter installation and maintenance?
- How do you ensure accuracy when installing or repairing meters?
- What steps do you take to troubleshoot a malfunctioning meter?
- How do you handle customer inquiries and concerns?
- Can you provide an example of a time you had to work in challenging weather conditions?
- How do you stay updated on industry standards and advancements in meter technology?
- What safety protocols do you follow when working with utility meters?
- How do you manage your time and prioritize tasks in this role?
- Can you describe a situation where you had to respond to an emergency related to utility meters?
- What tools and equipment are essential for this job, and how do you maintain them?